Privacy Policy
Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we provide detailed information on how we handle your data and your data protection rights.
1. Data controller, Article 4(7) of the GDPR
The controller responsible for the processing of your data within the meaning of Article 4(7) of the General Data Protection Regulation (GDPR) is
MAUNAWAI Schweiz GmbH, Schulhausstr. 4, 6045 Meggen, Svizzera, CH, Tel.: +49 3327-570-880, willkommen@maunawai.ch
2. What is “personal data”?
Personal data is information about you that allows conclusions to be drawn about your identity, e.g. your name, your address or your telephone number. Information that does not allow conclusions to be drawn about a specific or identifiable person is not included.
3. Scope of data collection and use
a) Visiting our website
You can visit our website without providing any personal details
. Each time a webpage is accessed, the web server
automatically stores a so-called server log file, which contains, for example, the name
of the requested file, your IP address, the date and time of the
access, the amount of data transferred and the requesting provider
(access data) and documents the visit.
This
access data is collected solely for the purpose of ensuring the
smooth operation of the site and improving our
service, and is analysed in the event of malfunctions. This serves,
in accordance with Article 6(1)(f) of the GDPR, to safeguard our legitimate interests, which prevail following
a balancing of interests, in the
correct presentation of our service and the IT security of our
system. All access data is deleted no later than seven days after the end
of your visit to the site.
b) Data collection and use for contract processing and when opening a customer account
We collect personal data if you voluntarily provide it to us in the context of your order, when contacting us (e.g. by telephone, contact form or email) or when opening a customer account. Mandatory fields are marked as such, as in these cases we require the data for the performance of the contract, or to process your enquiry or the opening of a customer account, and without providing this information you cannot complete the order and/or the account opening, or we cannot send the response to your enquiry. The data collected is evident from the respective input forms.
We use the data you provide as part of your order or enquiry in accordance with Article 6(1)(b) of the GDPR for the purpose of contract fulfilment and processing your enquiries. Once fulfilment of the contract or your enquiry, your data will be restricted for further processing and deleted upon expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement .
You also have the option of creating a customer account, in which your data will be stored permanently with us, so that you can place future orders even more easily. You can view and amend your data at any time, and have your customer account deleted. The permanent storage of your data in your customer account is based on Article 6(1)(a) of the GDPR. By creating your customer account, you give us your consent to store your data in the customer account on a permanent basis until you withdraw this consent. You may withdraw your consent at any time with future effect by having your customer account deleted. You can do this via the contact address provided below or via a function provided for this purpose in the customer account.
c) Cookies and web analytics
To make visiting our website an attractive experience and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Cookies do not cause any damage to your computer and do not contain viruses.
The use of cookies serves to safeguard our legitimate interests, which prevail following a
balancing of interests, in an
optimised presentation of our offering in accordance with Article 6(1)(f)
of the GDPR. Some of the cookies we use are deleted at the end of the
browser session, i.e. when you close your browser
(so-called session cookies). Other cookies remain on your device
and enable us to recognise your browser on your next visit
(persistent cookies). You can find the storage duration in the
overview within your web browser’s cookie settings. You
can configure your browser so that you are notified when cookies are set
and decide individually whether to accept them, or to
exclude the acceptance of cookies in specific cases or generally.
Each browser differs in the way it manages
cookie settings. This is described in the help menu of each
browser, which explains how you can
change your cookie settings. You can find these for the respective
browsers via the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html
If you do not accept cookies, the functionality of our website may be limited.
e) Use of Google (Universal) Analytics for web analytics
For website analysis, this website uses Google (Universal)
Analytics, a web analytics service provided by Google LLC (www.google.de).
This serves to safeguard our legitimate interests, which prevail following a balancing of interests,
in optimising the presentation
of our offering in accordance with Article 6(1)(f) of the GDPR. Google
(Universal) Analytics uses methods that enable an analysis of your
use of the website, such as cookies. The
information collected automatically about your use of this website
is generally transmitted to a Google server in the USA and
stored there. By activating IP anonymisation on
this website, the IP address is truncated prior to transmission within
the Member States of the European Union or in other
contracting states to the Agreement on the European Economic Area
. Only in exceptional cases is the full IP address transmitted to a
Google server in the USA and truncated there. The anonymised IP address transmitted by your browser
as part of Google Analytics
is generally not merged with other Google data.
Once the purpose has ceased to apply and we have stopped using Google Analytics,
the data collected in this context will be deleted.
Google LLC has its headquarters in the USA and is certified under
the EU-US Privacy Shield. A current certificate can be viewed here
. On the basis of this agreement between the USA and the
European Commission, the latter has determined that companies certified under the Privacy Shield
provide an adequate level of data protection.
You can prevent the collection of data generated by the cookie
and relating to your use of the website (including your
IP address) by Google, as well as the processing of this data by Google,
by downloading and installing the browser plugin available
at the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, you can click this link
to prevent future collection by Google Analytics on this website.
This will place an opt-out cookie on your
device. If you delete your cookies, you will need to click the link again.
f) Google AdWords Remarketing
We use Google AdWords to advertise this website in Google
search results and on third-party websites. To this end, when you visit
our website, Google sets a so-called remarketing cookie, which
automatically enables interest-based advertising using a pseudonymous cookie ID and based on the
pages you have visited. This
serves to safeguard our legitimate interests, which prevail following a balancing of interests,
in the optimal marketing
of our website in accordance with Article 6(1)(f) of the GDPR. Once
the purpose no longer applies and we cease using Google AdWords Remarketing,
the data collected in this context will be deleted.
Any further data processing will only take place if
you have consented to Google linking your web and
app browsing history to your Google Account and
using information from your Google Account to personalise the adverts
you see on the web. In this case, if you are logged into Google whilst
visiting our website, Google will use
your data together with Google Analytics data to
create and define audience lists for cross-device remarketing.
To do this, your personal data is temporarily linked by Google
with Google Analytics data to form audiences.
Google AdWords Remarketing is a service provided by Google
LLC (www.google.de). Google LLC is headquartered in the USA and
is certified under the EU-US Privacy Shield. A current
certificate can be viewed here
. On the basis of this agreement between the USA and the
European Commission, the latter has determined that companies certified under the Privacy Shield
provide an adequate level of data protection.
You can deactivate the remarketing cookie via this link
. You can also find out more about the use of cookies and adjust your settings via the Digital Advertising Alliance
.
4. Data Disclosure and Involvement of Third Parties
For the purpose of fulfilling the contract in accordance with Article 6(1)(b) of the GDPR, we pass on your data to the delivery company commissioned to handle the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we pass on the payment data collected for this purpose to the bank responsible for processing the payment and, where applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, provided you create an account with them. In this case, you must log in to the payment service provider using your login details during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
We have commissioned service providers to host and display our website, who process data on our behalf in this context. We have concluded contracts with these service providers for data processing in accordance with Article 28 of the GDPR, which ensure the secure and legally compliant processing of your data.5. Transfer of data to a third country
All data collected in connection with the use of this website or via forms provided for this purpose in the online shop is processed on servers within the European Union. Processing on servers outside the EU does not take place.
6. Obligation to provide data
You are not legally obliged to provide us with data. If you contact us, we need your contact details (e.g. email address) so that we can reply to you.
If you wish to order goods from us and enter into contracts with us, it is necessary for you to provide us with the data required for the provision of our services. Which data this entails in each individual case depends on the specific product you are ordering from us or the service you wish to use. Without completing the mandatory fields marked as such, it is not possible to use our services, and we cannot enter into a contract with you .
7. Automated decision-making and profiling
Automated decision-making and/or profiling within the meaning of Article 22(1) and (4) of the GDPR does not take place.
8. Your data protection rights
As a data subject, you have the following rights:
- pursuant to Article 15 of the GDPR, the right to request, to the extent specified therein, information regarding your personal data processed by us;
- pursuant to Article 16 of the GDPR, the right to request the immediate rectification of inaccurate personal data or the completion of your personal data stored by us; pursuant to Article 17 of the GDPR, the right to request the erasure of your personal data stored by us,
- pursuant to Article 17 of the GDPR, the right to request the erasure of your
personal data stored by us, unless further processing is necessary
: - for the exercise of the right to freedom
of expression and information; - to comply with a
legal
obligation; - for reasons of public interest;
or - for the establishment, exercise or defence of legal claims; - pursuant to Article 18 of the GDPR, the right to request the restriction of the processing of your personal data, provided that
: - you contest the accuracy
of the data; - the processing is unlawful, but you oppose its erasure;
- we no longer require the data, but you need it for assert, exercise or defend legal claims or-
you have objected to the processing pursuant to Article 21 of the GDPR; - pursuant to Article 20 of the GDPR, the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format or to request its transmission to another controller;
- pursuant to Article 77 of the GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority for your usual place of residence or workplace or for our company’s registered office.
********************************************************************
Right to object
Where we process personal data
on the basis of Article 6(1)(f) of the GDPR, as explained above, to safeguard our
overriding legitimate interests following a balancing of interests,
you may object to such processing with effect for the future.
If the processing is carried out for direct marketing purposes,
you may exercise this right at any time